Accountability · Project Track Record

When Projects Go Wrong
and No One Asks Why

Nipissing Township has a documented pattern: projects approved without scrutiny, deadlines missed without explanation, and public money spent without public answers. These are three cases — with a paper trail.

My position is simple: when public money is spent on a project, the public deserves to know when it goes wrong, why it went wrong, and what will be done differently next time. That's not a radical ask — it's basic accountability. I've been raising these issues formally since 2021 — not as a campaign strategy, but as a resident who kept showing up regardless of whether I had a seat.
Project 01 2021

CAO Recruitment — $9,315 for a Process That Ended Behind Closed Doors

HR-CAO-RFP 2021 · Resolution R2021-142 · Resolution R2021-189 · Ombudsman Ontario Report, January 2023
Feb 2021
Township CAO-Clerk resigns. Council begins a process to hire a replacement, engaging a third-party consultant, Expertise 4 Municipalities (E4M).
May 21, 2021
Township issues HR-CAO-RFP 2021 — a public, competitive process to hire a firm to manage the CAO-Clerk recruitment.
Jun 8 · R2021-142
Council awards the RFP to E4M for $9,315. Moved by Marchant, seconded by Kirkey. Carried unanimously.
Jul–Aug 2021
Council holds a series of closed meetings to discuss the hiring process. All discussions take place in camera, with no public record of what was decided or why.
Sep 7 · R2021-189
In a special meeting, council passes a resolution stating E4M has "advised Council that recruitment for a Municipal Administrator is best suited to the requirements" and has "engaged in a selection process with Kris Croskery-Hodgins." Council enters an employment contract with Croskery-Hodgins and renames the role from CAO-Clerk to Municipal Administrator. No public explanation is given for why the advertised role was restructured.
My Position

The RFP process was public and competitive — that's good governance. But from the moment E4M was engaged, the entire process moved behind closed doors. Every significant discussion happened in camera. The decision to restructure the Township's most senior staff role — changing the title, scope, and presumably the salary expectations of the position — was never explained publicly.

Residents paid $9,315 for a recruitment process. They deserved to understand the outcome. When the September 7 resolution was passed, there was no plain-language explanation of why the advertised role had changed, why a specific individual had been selected without an open competition, or what the E4M process had actually looked like.

I couldn't get answers through any normal channel — because every meeting where this had been discussed was closed to the public. So I used the accountability mechanism that exists precisely for this situation.

Accountability Action · 2022–2023
When Every Meeting Is Closed, You File an Ombudsman Complaint

The entire CAO hiring process had taken place in camera. As a resident who wanted to understand why the advertised CAO-Clerk role had been quietly restructured into a Municipal Administrator position — and when, exactly, council had authorized that change — I had no way to find answers. Every meeting where the discussion might have happened was closed. There was no public record of the reasoning, no explanation of the process, and no way to know whether proper procedures had been followed.

In 2022, I filed a complaint with the Ontario Ombudsman — the independent provincial officer responsible for investigating whether Ontario municipalities comply with the Municipal Act's open meeting requirements. Because I didn't know which specific meeting to challenge, I filed a broad complaint covering the full series of closed meetings from 2021. That breadth wasn't a fishing expedition — it was the only rational response to a process that had been conducted entirely out of public view.

The Ombudsman investigated seven meetings held between February and August 2021. The findings:

July 13, 2021 — Violation found. Council discussed the Township's hiring plan in camera. This discussion did not fall within any of the Municipal Act's closed meeting exceptions. The Ombudsman found that it could and should have been discussed in open session. Council contravened the Act.
Feb 17, Mar 9, Apr 6, May 18, Jun 8, Aug 3, 2021 — Cleared. These in camera discussions were found to be permissible under the Act's closed meeting exceptions, primarily covering personal matters about identifiable employees and labour relations.

Council accepted both of the Ombudsman's recommendations and affirmed its commitment to compliance with the Municipal Act. The Ombudsman's report was published publicly in January 2023.

What this means: A resident — without a council seat, without legal training, and without access to any of the closed meeting materials — filed a complaint that resulted in an independent provincial officer finding that council had broken the law. The system worked exactly as it was designed to. But the fact that it required an Ombudsman complaint to establish basic accountability for a hiring process tells you everything about how the Township was operating at the time. If elected, I won't need to file complaints from the outside — I'll be in the room asking the questions before meetings get improperly closed.

This complaint is also documented in the Communication & Technology page as part of a five-year record of formal advocacy before this campaign.

Project 02 2022–2025

Municipal Software — Sole-Sourced, Then Abandoned After Three Years

Resolution R2022-92 · Resolution R2025-153
2022 · R2022-92
Council approves a multi-system software package: TownSuite for municipal finance and payroll ($179,733 + taxes); CGIS for cemetery and building ($3,800 + taxes); Firepro for fire and by-law ($5,685 + taxes). Total: $189,218 + taxes. Moved by Marchant, seconded by Kirkey. Carried.
2022–2025
TownSuite implementation proceeds over three years. No public updates on progress, milestones, or problems are brought to council on the public record.
Late 2025 · R2025-153
Council terminates the TownSuite implementation. A replacement solution is approved. No public explanation is provided for why the three-year implementation failed or what the total cost to taxpayers was.
Public Records
My Position

A competitive RFP was the right starting point. But the numbers that came back should have triggered a reset, not an approval. TownSuite's bid was nearly twice the budgeted amount and approximately six times the only other bidder — a bidder that was deemed unqualified and therefore left no real competitive pressure on price or scope. When one bidder is disqualified and the remaining bid comes in at double the budget, the correct response is a new RFP with a scope more accurately matched to what you actually need — not approval of a modified version of the same contract.

After three years and nearly $190,000 in approved spend, taxpayers deserved a plain-language explanation: What went wrong? What was the final cost including staff time and transition? Who was accountable? What will be done differently? None of these questions were answered publicly. A council with the right skills and the willingness to ask hard questions would have caught problems earlier — and demanded answers when it failed.

Project 03 2026 — Ongoing

Landfill Card System — Deadline Missed, No Public Update

Resolution R2026-09 · Correspondence to Council, March 2026 · April 7, 2026 Agenda Package
Jan 6 · R2026-09
Council passes a resolution mandating an electronic card system for Township landfill sites. Effective date: April 1, 2026. Presented as a three-month project with cost savings through reduced staff workload.
Mar 2026
Landfill staff inform a resident the April 1 deadline has slipped to September. No formal update has come to council. The Municipal Administrator had already made a unilateral decision to purchase paper cards (~$150) and defer the electronic system — without a council vote to rescind the original resolution.
Mar 28, 2026
I write formally to the Mayor and all Councillors with four specific questions: Was the delay confirmed? Why had the timeline tripled? What lessons from TownSuite were being applied? Why had no formal update returned to a public council meeting?
Apr 7, 2026
My letter appears as Correspondence Item 9 in the public agenda package. Staff report issued explaining the vendor fee issue. Council passes a new resolution extending to September 30, 2026 — zero public questions asked by any councillor.

Watch the April 7 meeting.

Staff present the report. The mayor is absent. Count the questions from the councillors who are there.

Video starts at 4:17 — the moment the landfill card staff report is presented. The mayor was not present at this meeting.

Public Records
Correspondence to Mayor & Council — March 28, 2026

Dear Mayor and Councillors,

I am writing to you regarding Resolution R2026-09, which mandated the implementation of an electronic card use system for our Township Landfill Sites with an effective date of April 1, 2026. After speaking with landfill staff recently, I was informed that this project has been delayed until September. I would appreciate clarity on the following:

  • Status Verification: Is it accurate that the April 1st effective date has been postponed to September?
  • Timeline Expansion: Since this was presented as a three-month project, why is a five-month extension necessary? How did the complexity and timeframe nearly triple in scope?
  • Project Governance & Lessons Learned: Resolution R2022-92 initiated a software transition that, according to Resolution R2025-153, ultimately failed after three years and was terminated in late 2025. What specific lessons from the TownSuite experience are being applied to the current landfill project?
  • Communication & Transparency: Since the original resolution named a specific start date, why has a formal update not yet returned to a public Council meeting?

Sincerely, Chris Johnston

My Position

This is the same pattern repeating. A resolution names a specific date. The date passes. No update comes back to council publicly. Residents find out by chance. A staff member made a financial and operational decision that overrode a council resolution — without bringing it back to council for a vote. And when a formal staff report was finally presented on April 7, council passed the new resolution without a single public question.

The lesson from TownSuite — that projects require active governance, milestone tracking, and public accountability — has clearly not been applied. If elected, I won't need to write letters asking for answers. I'll be in the room ensuring these questions are asked before projects go sideways, not after.

Ready for a Council That Asks Hard Questions?
These aren't isolated incidents — they're a pattern. It's time for a councillor who shows up prepared, asks the right questions, and demands public answers.
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